Executive Insights For Post-Crisis Consideration

Crisis is a great teacher for those who listen.  It reveals organizational “character,” highlights business model opportunities and opens windows for innovation.

At BrightOrg Services, we were curious about how executives were processing these lessons, so we conducted a series of interviews with executives to in order to gain insight. Here’s what we found:

LEADERSHIP CAPABILITY REVEALED

FRONTLINE FOCUS FOR COMPANIES VS HQ

SAFETY, EMPLOYEE ENGAGEMENT

GROWTH OF DIGITAL

COMMUNICATION & CUSTOMER LOYALTY

EXPLORE TOUCHLESS SELLING AND CUSTOMER SERVICE

RETROSPECTIVE ON CRISIS APPROACH

M&A ACTIVITY EXPECTED TO INCREASE

Channel Strategy

Channel Strategy

Our job was to develop a blueprint for growth, providing the client direction on the role of the channel, the potential for business impact, and the requirements to achieve growth.